The easy to use debit-to-cash platform
Digitize your subscription collection proccess
Dealing with recurring payments requires lots of manual effort. Not only are you dealing with a lot of different systems and partners, but you also need to go into unpleasant discussion with your customers.
With Paytress you have a one single point to manage everything in your name by bringing together banks, dunning partner, collections partner and legal collections.
Achieve higher liquidity through more and faster payments
A typical failure rate for directs debits lies between 3%-6% for credit cards even 5%-10%. This results in a huge loss of liquidity beginning of the month. With Paytress you will not only achieve fewer failed payments and reduced chargebacks but will also realize open payments faster. Go one step further with Paytress and protect your payments, receiving full fees at time of debit!
Reduce your costs by saving time and effort
On average a small and medium sized business is spending 10h per week solely to manage the recurring payment process and subsequent payment reminder in case of failed transactions. Why not skipping this time consuming and stressful workload and focus on what really counts, your business. With moving to Paytress you can completely free up this time and save any additional
Our 3 pillars of value
Convenience
Paytress is an easy to use platform which requires not active monthly handling on your side if you don't want to. You can outsource the entire money collection process onto the platform and even choose to let the platform route your open claims to the best possible partner based on machine learning. It has never been so easy to collect subscription fees! During the entire onboarding process you will have a personal contact person at Paytress who will love to help you customizing your personal collection process. At the same time a highly competent tech team is ready to connect you via API if you prefer to do so!
Control
These are your subscriptions and you should be in full control of them! You can not only adjust the entire process precisly to your personal needs by changing the dunning period, the letter style, communication method and so on but you can also always process any open claim and subscriber individually, maybe you have spoken to him personally? Go even one stop further and achieve total control of your payments by acquiring a subscription protection. With doing so you ensure to always receive the total of your open subscription fees, in case of default we will jump in and pay you.
Business Success
The entire platform and their processes are streamlined to maximize your success. It will allow you to focus on your core business and what you really care for. With our optimized and automated dunning process, combined with long term collection experience, will increase your claim realization dramatically. Not only see more of your subscription money but also get it fast, we make sure the first payment reminder arrives at the subscriber in the same hour the payment fails.
Core Features
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Whitelabel Solution
All communication takes places with your branding. Your subscribers will not notice.
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Automated data transfer
Transfer your data via API or through a full CRM integration. Receive updates about every single claim in real-time.
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Easy onboarding
We will take care that you, your colleagues and your systems get fully connected and onboarded on the platform.
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Orchestrate the dunning process
You are the maestro! Stop or accelerate the dunning process at any time and even sell the claim with just one click!
What makes Paytress special?
Full control & adapatability
Design the entire dunning and collections process according to your personal style and needs;
Do you want to send out a payment link? When shall the first dunning letter arrive? Do you want to dun via email or post? Shall we contact the subscriber via SMS, Whatsapp or phone? Do you want to sell long-time open claims?
Everything is possible, experience the new freedom in your processes.
Of course we are happy to provide you with guidance and practices of best in class examples.
Acquire subscription protection
You can protect your profit and revenue, simply request a subscriber fee protection and be insured in case of non paying subscribers. In case the dunning process for protected subscriber fails, we will jump in and buy your open claim in full height, no loss on your side! Don't want to wait on your money until the dunning process is completed? You can go even one step further and request an instant liquidity package. Get the full height of your subscriber fees being paid out on the same day you charge your subscribers, no waiting time, no further effort needed from your side. Request your individual offer to get your subscription fees protected
Sell open claims
Most probably everyone who has customers experienced it at least once, a non paying customer. Even with high effort and after long time the open payment could not have been realized. We don't want you to write this payment off, with Paytress you now have the opportunity to still get money for these long term claims. Sell single claims to specialized partners and still receive cash or even make a package of open claims and sell them to the most lucrative option from our partners.
Your Solution
Questions?
How can I join?
The onboarding process only takes 5 minutes for you. You need to fill a single form and we will take care of the rest, making it possible for you to use many different banks for your payment transactions.
When can I start to proceed my payments on the platform?
You will receive a confirmation by us within 5 working days, letting you know you have been cleared by all banks. Now, you can transfer your payment data. All you need is the data you already have and send it over via file upload, API or customized integration!
What about the typical transaction and dunning fees?
You can not only reduce your internal admin effort but also safe all fees with your bank as well as your dunning and collection provider. It is all included! Paytress is a full E2E debit-to-cash platform covering the whole process from payment transaction to money collection process. This is also reflected in our prices. There are no hidden or additional cost!
How do you get in touch with my subscribers?
You can choose the ways we shall get in touch with your subscribers. Do you prefer eletronical communication via payment links, emails and SMS? A more direct approach with mobile calls and whatsapp messages? Or maybe traditionally via post? It's your choice select the option; of course you can combine all different methods if you like to!
How does a typical process look like?
It is very simple. Latest 2 days before you want your debit to take place you transfer your data to our platform. This can happen via file upload or via simple hitting a button in your CRM tool. You will receive a full overview in your CRM tool and via EMail showing you your total debit volume and potential conflicts e.g. due to old IBAN or address data. It is your final turn to confirm all specifications and next.... you will see the money on your account on the very same days as your debit takes place. You can now receive live updates on any open claims and happened communication through our online dashboard or alternatively fully integrated into your CRM tool.
How do you ensure not daunting my subscribers?
Not loosing any subscriber during a payment reminder and dunning process is also from our side a highly important matter, we want your business to succeed! Keeping the subscriber relationship stable is the primary goal of our processes, that's also why the letters will not only have your branding and personal design but you can also adjust the content according to your needs and style. This may even differ between different customer groups or membership models!
